General Terms

 

All Digital Files:

 

*> Intended for PERSONAL USE only, not for commercial purposes.

*> Color and quality may differ depending on the printer.

*> Please refrain from sharing or redistributing the purchased item(s) in any form.

 

 

 

Authenticity of Our Artworks

 

Our posters are crafted using a diverse blend of original photographs, traditional drawing techniques, and advanced digital methods. We want to emphasize that generative AI algorithms are ONLY used in the "Catizen" category, which features many whimsical or cartoon styles. This unique integration allows us to elevate creative artistic expressions in a way that is both innovative and respectful of traditional artistry. Each image undergoes meticulous digital editing and color correction to ensure exceptional quality while keeping prices affordable. We assure you that all artworks available on this website are genuinely created and truly authentic, with a commitment to quality and creativity in every piece.

 

Whether you want to infuse your walls with vibrant colors or are in search of a meaningful piece of art that resonates with your soul, our diverse range of styles caters to every taste and preference.

 

Keep in mind that each purchase you make reflects the importance of art and the joy it adds to our lives.

 

So, dive into our varied collection of prints and digital files, and discover the perfect piece that resonates with you. Allow these artworks to inspire and elevate your space, creating a beautiful fusion of creativity and individuality in your home.

 

 

Frequently Asked Questions:

 

How long will delivery take?

Delivery times consist of the production time + shipping time. Printing and fulfillment are done on-demand, right when the order is placed. Once the product is ready to be shipped, it usually takes 3-6 business days for the item to arrive depending on the consignee's location and the specific product ordered. Please read below for a more detailed estimated shipping time.

 

Important!

Holiday shipping times are slower than usual, especially during November and December, please be patient.

 

Our fulfillment partners have multiple locations and the closet facility is chosen to provide the fastest fulfillment and shipping times to our valued customers worldwide.

 

Merchandise Shipping Info:

The Estimated Delivery Time (EDT) is determined by adding the estimated time required for fulfillment to the shipping time:

 

Estimated Fulfillment Time + Estimated Shipping Time = EDT.

 

On average, it takes 2–5 business days to fulfill orders. This estimate accounts for our current order volume and production capabilities. While production times may vary, an impressive 97.66% of our orders are printed and shipped within 5 business days, with over 50% of these orders dispatched in 3 business days or less.

 

Tracking information of all orders will be provided in the confirmation emails. Though, tracking info quality may differ based on the local carrier's ability to provide this data.

 

 

Estimated Shipping Rates & Time (Actual rate will be calculated at checkout)

 

Posters:-

Region               Estimated shipping time*    Single products rate         Additional product**

USA                            3-6 business days                    $4.99                                       $0.40

Canada                     2-6 business days                    $5.69                                       $0.30

Europe                      2-5 business days                    $5.79                                        $0.30

Worldwide              8-14 business days                  $11.99                                       $1.00

 

Canvas Prints:-

Region               Estimated shipping time*   Single products rate          Additional product**

USA                            3-6 business days                    $13.99                                         $4.95

Canada                     2-6 business days                    $37.09                                       $20.60

Europe                      2-5 business days                    $20.19                                        $10.10

Worldwide              8-14 business days                  $33.99                                        $21.00

 

Diamond Paintings:

This product category typically has a worldwide shipping time of approximately 6-18 business days, with shipping costs determined by weight. While the final rate will be calculated at checkout, we recommend reaching out to us before placing your order for a more precise estimate, especially if your destination country falls within a broader range that might incur higher charges than expected.

 

* Please note that the provided shipping times are approximate, not guaranteed. They don’t account for the production time of your products. Shipping prices vary depending on product type, size, and order quantity.
** Additional product of the same category.

 

 

What if an order is lost in the mail?

If your order has not been delivered or has been confirmed to be lost by the mail carrier, please contact us as soon as possible.

 

We will happily send a replacement order, free of charge. But, we do require that these missing packages be reported within 4 weeks of the date it was shipped.

 

 

Can I return or exchange items?

         Important! Customers are not able to return or exchange any items.

 

Unfortunately, our products are custom made/designed and under normal situation, it's not possible to exchange or return.

 

 

What if the product arrives damaged?

If any merchandise arrives damaged or has a serious quality issue, we can help.

You can contact us with both:

        

        - The order ID number and/or your name and email address

        - An image of the damaged or poor-quality item

 

We'd be happy to issue a refund or replace the product at no cost to you.

 

 

Shipping Restrictions

         Note:

         We're not able to ship to PO boxes or APO/FPO. All customers must provide a physical address for delivery.

 

Some countries are excluded from our shipping destinations due to legal constraints or limitations with our shipping carriers. This list is subject to change based on global developments.

 

Currently, we do not ship to: Crimea, Luhansk, and Donetsk regions in Ukraine, Russia, Belarus, Ecuador, Cuba, Iran, Syria, North Korea.